Privacy policy

Privacy Policy

Last Updated: July 31, 2026

At EKART CHOICE ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://ekartchoice.com, create an account, place an order, or otherwise interact with our website and services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

Personal Information You Provide

When you use our website, you may provide us with:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • Account login details

  • Order history

  • Customer support inquiries

  • Product reviews and feedback

Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Time spent on our website

  • Cookies and similar technologies

  • Shopping preferences and browsing activity

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Manage your account

  • Process payments and refunds

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our products and services

  • Personalize your shopping experience

  • Prevent fraud and maintain website security

  • Comply with legal obligations

  • Send promotional emails and offers (only where permitted)

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and provide personalized content and advertisements.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to operate our business, including:

  • Shopify (our eCommerce platform)

  • Payment gateways

  • Shipping and courier partners

  • Analytics providers

  • Marketing service providers

  • IT and cloud hosting providers

  • Government authorities where required by law

These partners are required to protect your information and use it only for the services they provide.

Shopify

Our online store is powered by Shopify. Shopify securely processes certain personal information necessary to operate our store, process payments, and improve the shopping experience.

To learn more about Shopify's privacy practices, please visit:
https://privacy.shopify.com

Marketing Communications

With your consent, we may send promotional emails about new products, offers, and updates.

You can unsubscribe at any time by clicking the Unsubscribe link included in our emails.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal data

  • Withdraw marketing consent

  • Request a copy of your personal data

  • Object to certain processing activities

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

If you believe a child has provided personal information, please contact us so we can promptly remove it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with the revised Last Updated date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

EKART CHOICE
MELMURI P.O
Malappuram, Kerala – 676517
India

Email: ekartchoice@ekartchoice.com

Phone: 

Website: https://ekartchoice.com